{"id":13,"date":"2025-07-15T12:55:26","date_gmt":"2025-07-15T12:55:26","guid":{"rendered":"https:\/\/giftzmall.com\/?page_id=13"},"modified":"2025-07-15T12:55:27","modified_gmt":"2025-07-15T12:55:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/giftzmall.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><strong>Cancellation and Refund Policy<\/strong><\/p>\n\n\n\n<p>At GiftzMall, we strive to ensure that you are completely satisfied with your purchase. If you are not happy with your order, here\u2019s how we can help:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Order Cancellation<\/strong><\/h3>\n\n\n\n<ul>\n<li>Orders can be cancelled <strong>within 12 hours<\/strong> of placing the order or <strong>before dispatch<\/strong>, whichever is earlier.<\/li>\n\n\n\n<li>To cancel, email us at <strong><a>support@giftzmall.com<\/a><\/strong> with your order ID.<\/li>\n\n\n\n<li>Once shipped, cancellations are not possible.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Return Policy<\/strong><\/h3>\n\n\n\n<ul>\n<li>Returns are accepted <strong>only for damaged, defective, or incorrect items<\/strong>.<\/li>\n\n\n\n<li>You must notify us within <strong>48 hours of delivery<\/strong> with clear photos of the issue.<\/li>\n\n\n\n<li>Items must be unused and in original packaging for return to be approved.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Refund Process<\/strong><\/h3>\n\n\n\n<ul>\n<li>Refunds will be processed to the original payment method within <strong>7\u201310 business days<\/strong> after return approval.<\/li>\n\n\n\n<li>In some cases, we may offer a replacement or store credit instead of a refund.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Non-Refundable Items<\/strong><\/h3>\n\n\n\n<ul>\n<li>Personalized or customized products are <strong>non-refundable<\/strong> unless damaged.<\/li>\n\n\n\n<li>Gift cards or digital purchases are <strong>non-refundable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Contact Us<\/strong><\/h3>\n\n\n\n<p>For any concerns related to cancellations or refunds, please email us at <strong><a>support@giftzmall.com<\/a><\/strong>. We&#8217;re here to help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy At GiftzMall, we strive to ensure that you are completely satisfied with your purchase. If you<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/pages\/13"}],"collection":[{"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":9467,"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/9467"}],"wp:attachment":[{"href":"https:\/\/giftzmall.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}